Who’s an “irrational” customer?

You are. I’m an irrational customer as well. Fact is, we are all irrational, and emotional, and ignorant. It has to do with how our brains work. And it’s high time companies figure it out, and embrace it. Learn more »
Bill Cusick

About Bill Cusick

Bill is the CEO of Vox, Inc, a Chicago-based consulting firm focusing on improving their clients' customer experience in order to improve retention and boost revenue.

Contact Bill

Bill Cusick
CEO, Vox Inc.
Chicago

Phone   312 676 1300
Email    bill@irrationalcustomers.com

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For customer experience consulting, see Vox Inc.