A Gel of a Good Time |
Last week I attended, with a couple of my Vox compatriots, the GEL (Good Experience Live) Conference in New York. GEL brings together a diverse group of speakers and attendees, all focused on different aspects of customer experience.
If GEL is anything, it is creative and fresh, especially compared to the countless other corporate and trade conferences I’ve attended over the years. The participants included chief experience officers, some customer experience and user experience consultants and techies, and even a gaggle of Google-ites. The first day found me running around the Metropolitan Museum of Art on a scavenger hunt in the morning and wandering Greenwich Village in the afternoon.
Speakers the next day – an alarming number of whom were educated at either Harvard, MIT, or Stanford – presented an impressive array of ideas and stories across industries and disciplines, from the traditional to the…well this…and these guys.
Overall, it’s a trip. Sign up here if you’re interested.




